"Do only what is necessary to convey what is essential."I've posted on wabi-sabi in the past, but it is worth posting again. I also believe wabi-sabi is very Web2.0, but more on that in another post.
I give kudos to the producers of the How We Do It training series from Applied Materials. The web videos are well designed, simple, clear, and beautiful to watch. The Build a Transistor Challenge is a great learning activity for anyone. Again...simple, clear, graceful, and beautiful.
Just because you SIMPLIFY doesn't mean you STUPIFY.
(If your customers complain about not enough content then supply a list of books, blogs, articles, white papers, etc as additional resources.)
learning2.0 learning training web2.0 instructional+design