Ya know, for most things it really is that simple! Feel 'n Learn. I saw the commercial for this product last night and immediately wanted to contact their marketing department to see if there were any ISD folks on their design team.
Feeling something physically, AND emotionaly is a powerful learning tool. i.e. touching fire=pain, or wet pants=pee'd my pants.
"Pampers Feel 'n Learn provides an immediate signal of wetness! That's because Pampers Feel 'n Learn is the only training pant with the suspended wet sensation liner! It helps you feel the wetness right away... to help you learn to stay dry!"
No THAT's immediate feedback during OJT!
Does "Wrong Answer!" feedback during a multiple choice test provide the same deep level of learning? Most certainly there is delayed feedback on the job, but that comes in the form of negative feedback.
Workflow learning may be able to address this issue. But really, at the end of the day shouldn't the product be so well designed that the feedback generated by the product is what teaches us?
And so this leads me to the "we'll just train to it" syndrome.
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